Montana Jones

Programming the credit card machine

Guy:

[on phone] Hey, this is Guy. I need you to pull up account XX. Okay. Yeah, we are doing the transmit and it is asking for a password… Okay… Well can we just get rid of that? I've done over 80 of these on the SUX1000 and I have never had to use a password to transmit before… Uh, huh… So I need to tell the customer to just live with it?

Me:

Oh fucking hell.

Guy:

Yeah, do please ask someone. And another thing, we need you to update the address... On the receipts. Yeah, these receipts go to customers and he wants a different address on there... It's box 000... Oh, you can't use a post office box?

Me:

Oh fuck. They are just wrong.

Guy:

So you can put the P.O. box on a second line? Okay, just do it. Oh, you CAN put the right address on? Great thanks.

Me:

And the phone number. Get the right phone on there too.

[later]

Guy:

Okay, lets give it a test. Is that the right address and phone on the slip?

Me:

Yup.

Guy:

And see, it's a one button transmit now too.

Me:

As it should be.

Guy:

At first she wasn't going to do it but when she started hearing all the swearing in the background I think that motivated her.

Me:

Whatever it takes. It's my money not hers.

Labels: business, conversation, credit card, customer, machine, money, motivation, phone, programming, swearing

Posted by: Montana Jones / 9:14 PM