Montana n: A state of the northwest United States bordering on Canada. Admitted as the 41st state in 1889. The fourth largest state in the union, it includes vast prairies and numerous majestic mountain ranges.
Syn: Treasure State, Big Sky Country, Last Best Place.
Jones n: slang. An addiction or very deep craving.
Saturday, June 02, 2007
Disparate things that I am not creative enough to make complete blog posts from
The most exciting page to tear off the calendar is May. It is an odd sense of excitement and dread to suddenly see a new month with my last days of spring leisure and first days of summer labor reflected on the same page.
I can spend all weekend psyching myself up to have a positive attitude and treat my customers super nice on the phone, but as soon as I get three phone calls in a row asking what "No Vacancy" means I turn into a grumpy little cuss.
The best ways to make the phone ring are to take a bite out of your sandwich or go pee.
I've been doing my warm ups and stretching exercises and jogging regularly but ten minutes of sprinting in ultimate frisbee and I start pulling muscles like crazy.
I have fallen off the wagon and started consuming caffeine again.
Labels: caffeine, calendar, customer, excercise, muscles, phone, random, sandwich, things, Ultimate Frisbee, work
Saturday, May 12, 2007
Programming the credit card machine
- Guy:
- [on phone] Hey, this is Guy. I need you to pull up account XX. Okay. Yeah, we are doing the transmit and it is asking for a password… Okay… Well can we just get rid of that? I've done over 80 of these on the SUX1000 and I have never had to use a password to transmit before… Uh, huh… So I need to tell the customer to just live with it?
- Me:
- Oh fucking hell.
- Guy:
- Yeah, do please ask someone. And another thing, we need you to update the address... On the receipts. Yeah, these receipts go to customers and he wants a different address on there... It's box 000... Oh, you can't use a post office box?
- Me:
- Oh fuck. They are just wrong.
- Guy:
- So you can put the P.O. box on a second line? Okay, just do it. Oh, you CAN put the right address on? Great thanks.
- Me:
- And the phone number. Get the right phone on there too.
[later]
- Guy:
- Okay, lets give it a test. Is that the right address and phone on the slip?
- Me:
- Yup.
- Guy:
- And see, it's a one button transmit now too.
- Me:
- As it should be.
- Guy:
- At first she wasn't going to do it but when she started hearing all the swearing in the background I think that motivated her.
- Me:
- Whatever it takes. It's my money not hers.
Labels: business, conversation, credit card, customer, machine, money, motivation, phone, programming, swearing
There is more Jones in the archives: February 2005 March 2005 April 2005 May 2005 June 2005 July 2005 August 2005 September 2005 October 2005 November 2005 December 2005 January 2006 February 2006 March 2006 April 2006 May 2006 June 2006 July 2006 August 2006 September 2006 October 2006 November 2006 December 2006 January 2007 February 2007 March 2007 April 2007 May 2007 June 2007 July 2007 August 2007 September 2007 October 2007 November 2007 December 2007 January 2008 February 2008 March 2008 April 2008 May 2008 June 2008 July 2008 August 2008 September 2008 October 2008 November 2008 December 2008 January 2009 February 2009 March 2009 April 2009 May 2009 June 2009 December 2009 January 2010 May 2014
